Non-Discrimination

Affirmative Action

Mankato Clinic will provide equal opportunity to all our employees and applicants for employment in accordance with all equal employment opportunity/affirmative action laws, as well as, other federal, state and local employment legislation.

We will not in any way discriminate or harass any employee or prospective applicant for employment due to race, color, creed, national origin, age, gender, affectional preference or status, religion, disability, genetic information, veteran or marital status, familial status, status with regard to public assistance, or any other characteristics protected by law. This applies to, hiring, recruitment, or recruitment advertising, selection, promotions, demotions, transfer, layoffs, training, disciplinary action, termination, rates of pay or other forms of compensation, and benefit administration.

We believe in the principles incorporated in Title I of the Americans with Disabilities Act. This Act prohibits companies from unlawfully discriminating against otherwise qualified employees or job applicants with disabilities when making employment decisions. We will make employment decisions based on the essential skills and an employee’s or applicant’s abilities, not disabilities.

Mankato Clinic will use its best efforts to afford minority and female business enterprises with the maximum practicable opportunity to participate in the performance of subcontracts for construction projects that this employer engages in. Mankato Clinic fully supports incorporation of non-discrimination and affirmative action rules and regulations into contracts. We actively foster diversity, equity, inclusion and cultural competency through our interactions with patients, coworkers, and the community. This includes:

  • Creating a leadership team that guides this work for the organization
  • Assessing our recruitment and hiring practices to ensure we are attracting and hiring a diverse workforce
  • Collaborating with organizations that are addressing these issues and learn best practices
  • Engaging providers and employees in this initiative by offering opportunities for them to participate in committees
  • Working on the development of diversity, equity and inclusion training sessions

Affordable Care Act Grievance Procedure

It is the policy of Mankato Clinic, Ltd. not to discriminate on the basis of race, color, national origin, sex, age or disability.

Mankato Clinic, Ltd. has adopted an internal grievance procedure providing for prompt and equitable resolution of complaints alleging any action prohibited by Section 1557 of the Affordable Care Act (42 U.S.C. § 18116) and its implementing regulations at 45 C.F.R. pt. 92, issued by the U.S. Department of Health and Human Services.

Section 1557 and its implementing regulations may be examined in the office of Cindy Carpenter, Section 1557 Coordinator, 1230 East Main Street, PO Box 8674, Mankato, MN 507-625-1811, 507-388-3401, feedback@mankatoclinic.com, who has been designated to coordinate compliance efforts.

Grievance Process Highlights:

  • Grievances must be submitted within 60 days of the alleged discriminatory action.
  • Complaints must be in writing, containing the name and address of the person filing, the problem, and the remedy sought.
  • The Section 1557 Coordinator will issue a written decision no later than 30 days after filing.
  • Appeals may be made to the Chief Medical Officer within 15 days of the decision.
  • You may also file a complaint directly with the U.S. Department of Health and Human Services, Office for Civil Rights via their Complaint Portal.

Limited English Proficiency – Language Assistive Services

ATTENTION – English: If you speak English, language assistance services, free of charge, are available to you. Call 1-507-625-1811, 800-657-6944 (toll free).

  • Español (Spanish): Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística.
  • Hmoob (Hmong): Yog tias koj hais lus Hmoob, cov kev pab txog lus, muaj kev pab dawb rau koj.
  • Oroomiffa (Somali): Afaan dubbattu Oroomiffa, tajaajila gargaarsa afaanii, kanfaltiidhaan ala, ni argama.
  • Deutsch (German): Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung.
  • Việt (Vietnamese): Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn.
  • 繁體中文 (Chinese): 您可以免費獲得語言援助服務。
  • Français (French): Si vous parlez français, des services d’aide linguistique vous sont proposés gratuitement.
  • Русском (Russian): Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода.
  • ພາສາລາວ (Laotian): ຖ້າທ່ານເວົ້າພາສາລາວ, ການບໍລິການຊ່ວຍເຫຼືອດ້ານພາສາໂດຍບໍ່ເສຍຄ່າແມ່ນມີພ້ອມໃຫ້ທ່ານ.
  • العربية (Arabic): ملحوظة: إذا كنت تتحدث العربية، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان.
  • አማርኛ (Amharic): የሚናገሩት ቋንቋ ኣማርኛ ከሆነ የትርጉም እርዳታ ድርጅቶች በነጻ ሊያግዝዎት ተዘጋጅተዋል።
  • हिन्दी (Hindi): यदि आप हिंदी बोलते हैं तो आपके लिए मुफ्त में भाषा सहायता सेवाएं उपलब्ध हैं।
  • Ibo: O buru na asu Ibo asusu, enyemaka diri gi site na call.
  • Yoruba: Ti o ba nso ede Yoruba ofe ni iranlowo lori ede wa fun yin o.
  • 한국어 (Korean): 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다.
  • ភាសាខ្មែរ (Cambodian): បើសិនជាអ្នកនិយាយភាសាខ្មែរ សេវាជំនួយផ្នែកភាសាដោយមិនគិតថ្លៃគឺអាចមានសំរាប់បំរើអ្នក។

Patient Bill of Rights and Responsibilities

It is the policy of the Mankato Clinic to protect the rights of patients and to inform them of their rights, as well as responsibilities. This policy is adapted from the 1998 Patients Bill of Rights Act.

Copies of the Patient’s Bill of Rights and Responsibilities are posted in prominent areas throughout the Mankato Clinic. Click the link above to view the full document.